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Will my account ever get unrestricted? hereโ€™s what to know

Microsoft Rewards Account Restrictions | Users Seek Answers

By

Emily Rodriguez

Apr 24, 2025, 09:53 PM

Edited By

Tanya Melton

Updated

Apr 25, 2025, 01:49 AM

Snappy read

A person looking at a computer screen with a lock symbol representing account restrictions being lifted.

A growing wave of frustration among users has surfaced on forums regarding restrictions tied to Microsoft Rewards accounts. Many people have raised concerns about their accounts being greyed out, despite following program rules, leading to questions about accountability and fairness from Microsoft.

Frustration Mounts Over Account Restrictions

Participants are vocal about their experiences, noting that some have been unable to redeem points accrued over years of loyalty. Users express disbelief about their stalled accounts.

"Your Microsoft Rewards account isnโ€™t following the rules you agreed to when you joined the program."

This standardized response has become commonplace for those reaching out for assistance, with some folks left feeling helpless.

Users Share Their Frustrations

  • "For 24 months, been there before."

  • "Seems as if itโ€™s now frozen."

The community is divided, with some hoping for resolution while others adapt their expectations. Notably, one user revealed they have nearly $1,100 tied up in Amazon gift cards but remain unable to access them.

Seeking Clarification

A comment highlights that there isn't a set timeline for account restrictions to be lifted.

"All you can keep doing is using search normally and you will get unrestricted eventually."

The variation in unrestricting timelines appears to contribute to uncertainty among users.

Moreover, users urge each other to contact support for help, underscoring the need for direct communication with Microsoft.

Key Insights

  • โœ–๏ธ 24-month restriction cited repeatedly by participants.

  • ๐Ÿ“ˆ Significant rewards contributions, with claims exceeding $3,000 in Amazon gift cards.

  • โš ๏ธ Lack of clarity in responses from support has led to increasing frustration.

The ongoing discourse raises the larger question: Are people facing unjust penalties despite their ongoing participation in Microsoft Rewards? As frustration grows, many users continue to seek clear communication and tangible solutions from Microsoft.