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Common error: software cannot run with interception game

Gaming Frustration Sparks Solutions | EA App Users Tackle Interception Error

By

Samira Hossain

Jul 13, 2025, 09:39 PM

Edited By

David Brown

2 minutes of duration

A player is frustrated while trying to play Battlefield 1 with an error message on their screen about the game Interception.

Gamers using the EA App are facing a frustrating roadblock. Many report receiving an error message stating, "This software cannot be used simultaneously with the game: Interception." This issue is particularly troublesome for those attempting to play Battlefield 1.

Users Reach Out for Help

Thanks to input from user boards, it appears some players are struggling to understand the cause of this error. One frustrated gamer admitted, "I donโ€™t really get this," highlighting a sense of confusion among the community.

The Root of the Problem Revealed

Informed users on EA forums point out that the issue stems from mouse and keyboard drivers linked to a specific certificate. The drivers, created by Francisco Lopes da Silva, were designed to assist individuals with accessibility challenges. Unfortunately, EA has banned this certificate, leading to the error messages.

To resolve this, users suggest deleting the problematic certificate:

  1. Download the latest release from the GitHub page.

  2. Unzip the content and navigate to the Interception command line installer.

  3. Copy the path to that folder.

  4. Open CMD as an administrator and enter the command: /uninstall.

  5. Restart your PC to complete the fix.

Advice from the Community

Community members have mixed sentiments, with some finding solutions while others remain frustrated. "This should fix things!" claims one user, signaling hope for a resolution. However, another user seems less optimistic, saying, "I tried everything that AI told me, now itโ€™s time to ask humans for help."

"Deleting that certificate is the way to go!" - Top community suggestion.

Key Insights

  • ๐Ÿ” Frustration evident: Many players feel lost with the recent error messages.

  • ๐Ÿ’ก Proposed fix: Community-driven solutions focus on removing the driver certificate.

  • โš”๏ธ EA banned the certificate, sparking ongoing disputes among gamers.

This ongoing issue illustrates a noteworthy disconnect between gaming technology and user accessibility tools, raising the question: Are developers prioritizing gameplay over user inclusivity? As 2025 continues, players hope for smoother troubleshooting experiences.

Future Frustrations Unraveled

Thereโ€™s a strong chance that EA will address the Interception error more thoroughly in the near future. As complaints grow, developers may focus on providing clearer communication about accessibility issues and potential fixes. With the gaming community rallying for change, experts estimate around a 60% likelihood that EA will implement updated driver policies or offer alternative solutions aimed at improving the user experience. Such steps could help bridge the gap between technology and inclusivity, fostering a healthier gaming environment.

Echoes from the Past

Consider the early days of personal computing, when many faced compatibility issues amid evolving software. Just as tech enthusiasts had to innovate around hardware limitations, todayโ€™s gamers find themselves navigating similar hurdles. A parallel can be drawn with the rise of early internet forums, where collective problem-solving became essential. The spirit of collaboration then resonates with todayโ€™s online communities striving to troubleshoot gaming issues, showing how adaptability has always been crucial for progressโ€”whether in tech evolution or in gaming support networks.