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Clair obscur purchase raises concerns over steam crashes

Clair Obscur Crashes on Steam | Fans Left Guessing Refunds

By

Naomi Kwon

Apr 23, 2025, 09:55 PM

Edited By

Akira Tanaka

Snappy read

A computer screen showing error messages related to Steam crashes after purchasing Clair Obscur game.
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A rising concern among gamers unfolds as technical issues plague Clair Obscur on PC and Steam Deck. Players express frustration over crashes ahead of the gameโ€™s release tomorrow. Questions about potential refunds from Fanatical are surfacing among early purchasers.

What We Know So Far

Pre-launch, some users found themselves eagerly awaiting their copies of Clair Obscur after redeeming keys. However, a wave of issues leads to uncertainty. Locking in their purchase, players are left wondering about refund policies if crashing persists.

Mixed Reports on Performance

  • Positive Feedback: "DeckWizard has a video showcasing decent performance on Steam Deck," one player noted, hinting at hope for smooth gameplay.

  • Negative Experience: On the flip side, another player commented on the frustrating experience with PC crashes and Steam Deck support issues, stating, "Iโ€™d be happy being able to play it on one or the other."

  • Unclear Refund Policy: A representative hinted, "We might still refund this. Better to try than not try at all!"

Community Response

While some part of the community remains optimistic, many express discontent over the current situation. It's a mix of encouragement and caution.

"As long as youโ€™ve revealed the key, then pretty much no," warns a community member regarding refund eligibility.

Key Takeaways

  • ๐ŸŽฎ Performance Concerns: Early reports indicate PC issues and unsupported status on Deck.

  • ๐Ÿ”ฅ Optimistic Glimpses: Gameplay video poses hope for smoother experiences.

  • ๐Ÿค” Refund Confusion: Mixed information on refund eligibility from Fanatical, leaving people in suspense.

As the launch date approaches, it remains unclear how widespread these glitches are. Will Fanatical step up and address these refund questions? Only time will tell.