Edited By
Omar Ali

A surge of discussion surrounds the recent release of the Dark Horse Tomb Raider figure as many people voice their dissatisfaction regarding quality control, particularly focusing on paint and design issues. In the latest forums, users express a blend of disappointment and hope for resolution from customer support.
While many fans anticipated the figure's arrival, the feedback has not lived up to expectations. Commenters have noted that the higher price tag led them to expect a more refined product, but many reported that the quality feels subpar.
Quality Control Issues: Several have raised concerns about the overall execution of the figure, remarking that some elements come across as cheap or tacky.
"It genuinely looks cheap and a bit tacky. Sorry. โน๏ธ"
Mixed Experiences with Support: People report varied experiences seeking replacements, showing how customer service is a crucial part of the purchasing process. One person stated, "That's good! Yeah, I emailed support with the pictures now we just wait and see."
Color Corrections Suggested: Some individuals are considering DIY fixes to improve their figures, showing a resourceful approach to this common issue.
"I would color match and correct so fast omg"
The sentiment surrounding the figure is largely negative, with many comments highlighting dissatisfaction, while a few express optimism about potential solutions through support channels. However, there are those who praise other products from Dark Horse, implying a divide in this line's quality.
๐ก Quality Complaints: Most commenters found the figure lacking in quality.
๐ง Support Reactions Mixed: Some had positive interactions, while others wait for responses.
๐จ DIY Solutions Proposed: Several people suggest color matching as a fix for the issues.
With ongoing conversations in the forums, it remains to be seen how company support reacts to these widespread customer concerns. Will they improve their quality checks in the future?
The Dark Horse Tomb Raider figure's launch raises significant questions about customer satisfaction. As fans remain hopeful for resolution from support, only time will tell if these issues will be addressed satisfactorily, keeping an eye on future product releases.