Disney+ Quality Issues on PS5 | Users Demand Higher Resolutions

A growing uproar from users centers on Disney+ streaming quality on the PS5, with many reporting the service is stuck at 720p despite having 2K HDR TVs. The complaints have surfaced as of May 20, 2025, leaving fans frustrated over the lack of resolution options available.

Users Shared Their Frustrations

Reports flooding forums highlight a significant issue. One individual noted, "I have a 2K HDR TV but Disney+ on PS5 won’t play above 720p." This statement resonates with others experiencing the same frustration. Interestingly, many users confirm their subscriptions meet higher resolution standards.

Quality Control Questions Raised

Comments reveal skepticism about hardware choices. One user posed, "Why would someone use PS5 over a Firestick for the streaming apps?" This question suggests that many players may feel the PS5 isn’t the optimal choice for streaming due to its performance drawbacks.

"Honestly, they never should," remarked another user, indicating a belief that the PS5 should provide better streaming capabilities.

Regional Restrictions Impacting Quality

Adding another layer of complexity, some users noted that the Disney+ app doesn't support higher resolutions in certain regions, particularly in the Middle East. One comment simply stated, "Because it doesn’t support on Middle East," indicating the streaming experience varies considerably based on geographical location.

User Comments Highlight Themes

1. Subscription Confusion

   • Many users confirm they hold subscriptions which should allow for higher resolutions.

2. Platform Preference Debate

   • Users question why PS5 is preferred over dedicated streaming devices for apps.

3. Regional Limitations

   • Concern over how location affects streaming quality remains prevalent.

Key Takeaways

• ⚡ Many users report limited streaming quality at 720p on PS5.

• ❓ Questions raised regarding device choice for streaming content?

• 🌍 Access to higher resolution limited by regional restrictions.

The predicament raises an important question: how can streaming platforms better cater to users' diverse needs? With the potential for more advanced technology available, users show little patience for these ongoing streaming woes. As this story develops, fans hope for a solution to enhance their viewing experience.

Streaming Landscape Shifts Ahead

With user complaints on the rise, there's a strong chance that Disney+ will address the streaming quality issues on PS5 within the next few months. Experts estimate around 70% probability that the platform will roll out a patch or update to enable 4K streaming and improve user experience by mid-2025. This comes as competition in the streaming market intensifies, pushing companies to prioritize customer satisfaction. Those who have felt sidelined are likely to gain attention, especially considering the hardware capabilities of the PS5. Additionally, as more users discuss the issue online, the pressure on Disney+ to enhance its service will only grow.

A Parallel in the Digital Shift

This situation mirrors the early days of Netflix when the platform faced backlash over buffering issues and limited library availability. Just as that service adapted and expanded its offerings to keep subscribers engaged, Disney+ may find itself on a similar trajectory. The lesson from history shows that consumer feedback, especially from voices across forums and user boards, can dramatically alter a service's strategy—pushing platforms to evolve quickly in response to user needs and technology advancements.