Users Slam Epic Games Store | Download Issues Persist in Germany
Edited By
Emma Collins
A growing number of people in Germany are facing significant challenges with the Epic Games Store, reporting the inability to download or update games. This issue has lingered for over a month, causing frustration and leaving many questioning how to resolve it.
Context of the Struggle
The situation began for one user when they attempted to update their games but received consistent error messages. After deleting the application to reinstall, the problem only worsened, leading to a notification stating, "you cannot download any apps." Epic support suggested trying again later but provided no further solutions.
Themes Emerging from the Comments
Shared Frustration: Many people echoed similar issues, stating they've been stuck in the same boat.
Unhelpful Support: Users have expressed dissatisfaction with Epic's support response, feeling it lacked actionable solutions.
Permission Challenges: Some have pointed out confusion regarding app permissions on their devices, complicating the process.
"Und dann sagen die mir die können nichts machen außer erneut versuchen nach tagen…"
This sentiment illustrates the frustration felt among several users who feel left in the dark without clear guidance.
Voice of the People
People have attempted various solutions, with some suggesting potential workarounds like adjusting device settings for app permissions. One participant even advised, "Press on ok. Then on your phone search settings/allow marketplace installation." However, others find themselves asking where to locate these permission settings, further complicating an already baffling situation.
Key Points to Note
🗨️ "Hab das selbe problem" - Several reports confirm this issue.
⚠️ Epic support remains vague about resolving the problem.
📱 Users suggest checking device permissions as a potential fix.
As the situation continues to unfold, the ongoing anger around these download issues raises questions about Epic's customer support and user satisfaction. Are they doing enough to assist their customers?