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Highlighting faces and lighting in game design

User Demands Improved Character Features in Hi-Rez Title | Lighting and Faces Take Center Stage

By

Sophie Chen

Jun 11, 2026, 09:42 PM

Edited By

Omar Ali

3 minutes of duration

Faces of Awilix, Bastet, Chronos, and an Achilles skin showcasing detailed designs and lighting in gaming
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A wave of feedback from players on user boards reveals growing frustration with character models in Hi-Rez's popular game. Key complaints center on the facial features and lighting effects of characters like Awilix, Bastet, and Chronos, sparking debate and calls for improvements.

The Crux of the Matter

Many players assert that recent models seem off, with some suggesting they look worse than earlier versions. One comment pointedly highlighted the need for better attention to detail, stating, "Real. The faces look like shit in most skins/gods even worse than Smite 1 in some cases." Concerns have been amplified by the observation that the game's main menu displays character faces prominently at a moment when players often decide on purchases.

The feedback gained traction after a previous post was removed due to its aggressive tone against developers. Notably, several players have echoed sentiments about the aggressive moderation practices, saying, "The moderator is power tripping."

Comment Highlights: Key Themes Emerging

  1. Calls for Character Revamps

Several players demand a revision of character models, especially focusing on the neck and head rigging, which some found to be awkward in animations. One specific comment pointed out, "They need to fix Chronos tho, not the model itself, but the rig."

  1. Lighting Effects Under Scrutiny

Concerns about lighting are also prevalent. Some noted that while the characters might look fine in gameplay, the main menu representation is lacking and could deter potential buyers. "Some of these issues look far better in game."

  1. Reaction to Moderation

Players are not only discussing character models but also expressing frustration at moderation activities. Some participants claim that the mods are overly strict about criticism, limiting healthy discussions. One user stated, "Or people could give constructive and reasonable criticism and behave like an adult."

Sentiment Trends

Overall, comments reflect a mix of frustration and a desire for constructive engagement. While some players maintain a lighter approach to character critiques, many remain steadfast about the necessity of significant improvements.

"Why do you care about faces and lighting? Iโ€™m just curious." โ€“ one commenter asked, highlighting the divide in perspectives among players.

Key Takeaways

  • ๐Ÿ” Many players feel character designs need enhancement, especially facial features and animations.

  • ๐Ÿ’ก Concerns expressed over character lighting, particularly in the main menu.

  • โšก Heated discussions on moderation revealing ongoing tensions within the community.

This conversation is ongoing as players continue to advocate for better character models and gameplay experiences. With the community's pulse shifting rapidly, Hi-Rez faces pressure to adapt to player expectations.

What Lies Ahead for Hi-Rez?

Thereโ€™s a strong chance Hi-Rez will address the feedback surrounding character models in its upcoming updates. As players demand significant improvements, experts estimate that the company may roll out enhancements to facial features and lighting effects within the next few months. This is likely driven by the desire to maintain player engagement and boost purchases, especially with character designs that heavily influence buying decisions. If Hi-Rez acts quickly, it could regain player trust and satisfaction, with a likelihood of achieving up to 70% approval ratings if improvements meet fan expectations.

A Parallel in Gaming History

This scenario echoes the early 2000s when a major game studio faced backlash for character designs that players deemed outdated. Similar to Hi-Rez, the company initially resisted changes, but after persistent community pressure, they rolled out a major visual overhaul that restored player enthusiasm and engagement. Just as that studio learned that listening to players can significantly impact a game's longevity, Hi-Rez might find that adapting to these player-driven demands leads not only to improved character aesthetics but also fosters a healthier gaming community overall.