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Game ownership confusion: claims i need to buy it again

Xbox Users Face Frustration | Claims of Disc Ownership Ignored

By

Emily Rodriguez

Apr 17, 2025, 04:00 AM

Edited By

Marco Silva

2 minutes of duration

Frustrated player looking at console screen with game purchase prompt

A troubling issue is emerging among players of Xbox Series X, as some report their consoles claim they don't own games after purchasing physical discs. This situation has left many users seeking answers about licensing and system recognition.

Background on the Ongoing Problem

Many users are frustrated. A player noted, "I lost the disc but bought a new copy to play zombies. When I start the game, it says I donโ€™t own it!" This problem seems to stem from licensing issues or account settings rather than the physical disc's integrity.

Key Themes from User Comments

1.

Several users suggested the problem might relate to the licensing tied to the original account. "It may be a licensing issue due to different versions of the game," one user pointed out.

2.

Players are also advised to check whether the disc functions correctly on other consoles. One commented, "If it doesnโ€™t read on another system, you may need to replace the disc."

3.

A prominent piece of advice was to verify the home Xbox setting. "Make sure itโ€™s set on the account you installed it on," stated a commenter sharing their experience with a similar issue.

"Itโ€™s a brand new disc from Walmart, but it prompts me to buy it anew for $71!"

Community Support and Troubleshooting

In forums dedicated to Xbox issues, users are encouraged to troubleshoot these problems openly. The sentiment reflects a mix of annoyance and hope for solutions. As one user advised, complex issues require patience and detailed troubleshooting: "If nothing helps, maybe consult the Xbox Support page or community threads."

Insights and Actionable Takeaways

  • ๐Ÿ› ๏ธ Many users suspect a licensing conflict affecting access to owned games.

  • ๐Ÿ’พ Checking your Xbox settings could resolve issues for multiple accounts.

  • ๐Ÿ”„ Test your disc on another console to determine if itโ€™s a hardware issue.

Curiously, as more individuals encounter this challenge, discussions across forums continue to evolve, highlighting the communityโ€™s commitment to finding solutions together. Will Microsoft address these licensing concerns effectively? Only time will tell.