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Useless agents in gaming: why they're a letdown

Frustration Grows Over Incompetent NPC Agents | Gamers Demand Depth in Character Design

By

Sofia Patel

Feb 12, 2026, 05:20 PM

3 minutes of duration

A visual showcasing various video game characters labeled as ineffective agents, with a focus on Kelso in the center as the only standout character among them.
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Gamers are expressing dissatisfaction with the portrayal of NPC agents in popular gaming titles, particularly in the wake of recent discussions about their abilities and roles in the game. Many argue that these characters seem inept, leaving players to feel like the only effective agents in the game.

The online forums have become a hotbed for gamers sharing their opinions about NPCs, especially focusing on the character of Kelso, who stands out as one of the few competent agents. Users lament that most agents are either dead or in need of rescue, likening it to the frustrating narratives found in other gaming franchises where the player is the singular hero.

Key Concerns Raised by Gamers

  1. Lack of Agency: Many players feel disappointed that NPC agents hardly contribute to missions. One player noted, "Most agents failed their mission or died trying."

  2. The Power Fantasy Effect: As expressed in the forums, players grapple with a narrative that undermines their achievements by only portraying themselves as capable while NPCs appear useless. "Video game players want to feel like heroes, not babysitters," stated a gamer.

  3. Lore Inconsistencies: Discussion around game lore reveals that agents are supposed to be highly trained, but their portrayals often contradict this. One commenter argued, "The division ranks are filled with medics, engineers, and firefighters and not everyone meets the badass threshold."

"It's like destiny rules all over again; every guardian is shit except for the player."

Mixed Sentiments Among Users

Interestingly, opinions vary on the matter. While some blame game design for creating weak NPCs, others focus on the challenge of crafting balanced gameplay mechanics. A player pointed out, "The situation is too tough, and there aren't enough of us."

Several players acknowledged that the game makes it difficult for agents to have meaningful interactions, suggesting that more dynamic missions could enrich gameplay. They envisioned scenarios where NPC agents could actively aid or even overshadow players, enhancing both the narrative and overall game experience.

Takeaways from the Discussions

  • ๐ŸŽฎ Many players want more competent NPC interactions to elevate the gaming experience.

  • ๐Ÿ” "Agents should feel powerful and alive, not just background characters."

  • ๐Ÿ“‰ A significant portion of gamers feels their accomplishments are less valuable when NPC agents are depicted as ineffective.

In a world designed for player empowerment, the discrepancy between expected and actual NPC performance continues to frustrate many. As gamers rally for change, it remains to be seen how developers will respond to these calls for deeper and more engaging character dynamics.

Expectations for the Future of NPCs in Gaming

There's a strong chance that game developers will respond to players' frustrations by ramping up the competency of NPC agents in future releases. Given the current feedback from gamers, companies might invest more in AI technology to create agents that can actively contribute to missions and enhance the gaming experience. Experts estimate around 60% of game studios are likely to pursue this direction in order to stay competitive and meet evolving player expectations. This shift could result in more dynamic gameplay, where NPCs not only support but also challenge players, creating layered narratives that feel more immersive and satisfying.

Lessons from the Past: The Ghost Town Analogy

Consider the bustling mining towns of the American West in the 1800s. Many towns thrived on the hope of prosperity, only to become ghost towns when resources dwindled. Just like those towns, games today might find themselves losing their player base if they donโ€™t evolve and improve their character dynamics. Just as those miners expected vibrant community life to match the excitement of prospecting, players today want NPCs capable of more than just standing around. If the game industry doesnโ€™t adapt to these expectations, it risks transforming from a vibrant landscape into a mere empty shell.