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Unexpected changes to hero menu after game update

Hero Menu Update | Players React to Surprise Changes

By

Liam Johnson

Jul 23, 2025, 08:57 AM

Edited By

Liam Chen

Updated

Jul 24, 2025, 12:47 PM

2 minutes of duration

Players view the altered hero menu after the game update, showing unexpected options and layout

Players are reacting strongly to unexpected changes in hero menus following a recent game update. The update, rolled out on July 23, 2025, has left many confused as they discovered unfamiliar cosmetic items now labeled as "New." The backlash is significant, with discussions intensifying on community forums.

The Patch Notes Explained

Recent patch notes reveal enhancements to the "New" tag for newly acquired cosmetic items and the return of the "Mark All as Seen" button in the Hero Gallery. As a result, all previously owned items are now tagged as "New," but players can clear that notification using the new button. Despite the developersโ€™ intentions, many players are still puzzled by the changes, with one stating, "Literally, every single person who updated their game has seen what youโ€™re seeing."

Community Reaction to the Update

Mixed Emotions About Changes

Opinions vary widely among players:

  • Frustration and Confusion: Many are taken aback by the unexpected visuals that disrupt their accustomed gameplay experience. "Bro. Can you read the patch notes?" one comment dismissed othersโ€™ confusion.

  • Excitement over New Skins: A contingent expressed surprise over potential new skins, igniting hope for enhanced gameplay. A comment read, "I got a shit ton of skins. I don't remember having them before."

  • Clarification Requests: Thereโ€™s a clear divide in response, with some players urging others to check official communications instead of flooding forums with questions. "People would rather make an entire post instead of their thoughts" remarked one annoyed member.

Sentiment Patterns Emerge

The sentiment on forums captures a blend of confusion and stray excitement. Some players are finding humor amid the chaos. As one commenter joked,

"This level of critical thinking showing up in my QP lobbies pushed me to play more ranked."

The developers will need to tread carefully to re-establish player confidence amid this unforeseen shift in gameplay.

Key Insights

  • โ–ณ Recent patch notes introduce improvements that may not have been adequately communicated.

  • โ–ฝ Many players feel thrown off by sudden changes in hero menus.

  • โ€ป "All previously owned items will appear as 'New.'" - Developers' note

As the community navigates these changes, anticipation builds for developers to clarify the situation in further updates. With the recent increase in discussions and concerns, how the developers respond will significantly impact player retention and satisfaction.