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Trouble claiming rewards? here's how to fix it

Summer Sale Scare | Users Slam Event Glitch

By

Carlos Mendoza

Aug 23, 2025, 01:36 PM

Edited By

Dominic Crown

2 minutes of duration

A person looking frustrated while trying to access a rewards page on a computer, with error messages on the screen.

Issues are piling up for people trying to claim rewards during the ongoing Summer Sale event. A prevalent glitch has left many gamers frustrated as clicking the reward button leads to nowhere. According to reports from various forums, the problem seems to stem from the event navigation setup.

What's Happening?

Players are encountering a frustrating situation where the reward claims appear non-functional. The user frustration is evident, with comments revealing that many originally believed they were experiencing a bug. However, others are insisting this isnโ€™t a bug but a navigation issue.

Key Community Insights

  1. Navigational Confusion: "Go to the summer sale on the main lobby page and collect it there," said one user, clarifying that players should manually navigate to the event instead of relying on the clickable prompts.

  2. Event Task Claims: One player noted that they needed to click the Summer Sale event tab, then proceed to Swap Blitz before claiming their task. "Kinda sucks that they would do that" they added, a sentiment echoed by several others.

  3. Persistent Glitches: The issues have been ongoing, with multiple comments suggesting that this has been a known glitch for about a week. "It's a glitch. Already seeing this from a week ago," commented another community member.

"Thank you! This was also bugging me, but your suggestion fixed it."

User Sentiment

The sentiment among players appears mixed, with many expressing frustration over the lack of a direct navigation link. Some users are relieved to receive guidance while others are annoyed by having to navigate extensively to claim their rewards.

Key Takeaways

  • ๐Ÿ’ก Manual Navigation Required: Users must manually go to the Summer Sale section to redeem rewards.

  • โš ๏ธ Persistent Glitch Reported: This issue has been present for over a week according to community reports.

  • ๐Ÿ‘ Helpful Community: Many players are willing to help others navigate these issues, showcasing a strong sense of community.

As the Summer Sale continues, will developers address these issues promptly? Only time will tell, but for now, players are navigating these glitches one click at a time.

Whatโ€™s Next for Gamers?

Given the ongoing issues, there's a strong chance that developers will issue a patch aimed at fixing the navigation problems within the next week. Many in the gaming community anticipate that the fix will not only resolve the existing reward claim issues but also streamline the navigation for future events. Analysts estimate that with user feedback pouring in, the chances of a swift resolution are upwards of 70%, as developers typically prioritize fixes for features that impact player satisfaction. Additionally, further updates may enhance the Summer Sale experience, effectively soothing the current player frustrations and reinforcing loyalty.

A Lesson from Past Sales

The turmoil surrounding reward claims in the gaming industry echoes the infamous "Holiday Sales" fiasco faced by major retailers years back. During that season, countless shoppers were unable to access discounts due to persistent website glitches, much like the current challenges faced by gamers. Retailers eventually turned the crisis into an opportunity by investing in better infrastructure, leading to smoother sales processes in the long run. Similarly, if developers learn from this event and bolster their systems now, they could transform a frustrating situation into a benchmark for improved customer experience in future sales.