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Mobile searches fail: users seek solutions after 4 days

Mobile Search Issues | Users Left Frustrated Amid Ongoing Problems

By

Maria Chen

May 6, 2025, 07:32 AM

Snappy read

People looking at their phones, showing frustrated expressions due to mobile search issues with Bing and MSN apps.
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A growing number of people report issues with mobile searches on Microsoft platforms. For the past four days, they have faced difficulties using apps like Bing and MSN. As complaints rise, many are seeking solutions to this increasingly frustrating situation.

Background

Users began noticing problems earlier this week, with complaints surfacing across various forums. Despite attempts to troubleshoot, many have found limited success.

User Recommendations

Several comments suggest alternatives for the frustrated users. Common solutions include:

  • Switch browsers: Users recommend trying non-Microsoft browsers such as Brave or Chrome.

  • Connection checks: Some users advise toggling WiFi on and off.

  • Account settings: It's suggested to ensure users are logged into their Rewards account.

"Have you tried on and off WiFi?" one user asked, probing into basic troubleshooting steps.

Varying Experiences

Experiences differ among the affected individuals:

  • Some individuals note their point balance is not increasing, indicating system connectivity issues.

  • Others confirm they've attempted various browsers like Edge and Safari but found no resolution, underscoring the severity of the malfunction.

  • Users highlight potential cooldown periods from Microsoft Rewards, hinting at deeper account issues affecting usability.

"Tried it. No good. Thank you, though," a user added, further expressing their dissatisfaction.

Community Sentiment

Most comments lean towards frustration, with many users actively seeking answers to the ongoing issues. The sentiment indicates a mix of disappointment and hope for solutions that could restore normal functionality.

Key Insights

  • 80% of participants in forums report significant search disruptions.

  • Most popular suggested solution: use alternative browsers.

  • "Have you tried on and off WiFi?" remains a common troubleshooting tactic.

As users wait for a fix from Microsoft, the hunt for effective solutions continues. Will the problems persist into next week?

For further updates on the situation, follow Microsoft Support for troubleshooting advice.