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Concerns and questions about new oled deck design

New Steam Deck Sparks User Questions | Hardware Concerns and Customization Queries

By

Jordan Figueroa

Sep 20, 2025, 07:52 AM

Edited By

Maya Robinson

3 minutes of duration

Person holding a new OLED 1TB gaming deck, showing the thumbsticks and design

A recent discussion on user boards highlights concerns regarding a new Steam Deck model equipped with OLED and a 1TB storage option. Users have raised significant questions around hardware issues, customization options, and device handling that could affect overall gaming experiences.

Hardware Frustrations and Cleaning Issues

Many users, including one vocal enthusiast, express dissatisfaction with the right stick cap. Reports describe it as "scratchy and sticky" right out of the box. This persistent issue has left some wondering about effective cleaning methods.

"Itโ€™s quite annoying whenever I touch it," one user lamented, emphasizing the need for a fix.

Touch Sensor Confusion

Another point of contention is confusion surrounding the touch sensor embedded in the joystick sticks. Many are left wondering about its function and if it enhances gameplay, especially when they don't recall seeing any options utilizing it.

"I haven't seen any game or setting talking about it," one user noted.

Some users are contemplating purchasing dbrand stick grips to improve their experience but worry that the grips might obstruct the touch sensor and related functionality.

Device Safety on Soft Surfaces

Concerns about device overheating have also surfaced. Users question the safety of placing their Deck on soft surfaces, such as a bed or against legs, which could block the fan vent at the back. Users want to know how long is safe to do this without risking damage.

"I donโ€™t want to damage the fan or overheat the device," stated an concerned user.

While some suggest quick checks should be fine, the inconsistency in advice has left users anxious.

Customization: Dbrand Skins and Killswitch

The conversation also shifts to dbrand skins and the Killswitch grip, with many users looking for insights. Enthusiasts want feedback on the best textures and whether tightly fitting cases might trap heat and affect performance.

Interestingly, the need for larger grips has many users opting for the Killswitch, increasing the urgency for information on heat management and overall compatibility.

Key Points to Note

  • Sticky Joystick Caps: Significantly affect user satisfaction; many are seeking solutions.

  • Unfamiliar Touch Sensors: Users are puzzled and want to know their importance in gameplay.

  • Device Ventilation Concerns: Placing the Deck on soft surfaces poses potential overheating risks.

  • Interest in Customizations: Queries about dbrand skins and Killswitch grips are prevalent among users.

As inquiries continue to grow, users are encouraged to reach out for guidance. Those who have installed mods or undertaken repairs should share their experiences to foster a well-informed community.

What Lies Ahead for Steam Deck Users

As discussions continue, thereโ€™s a strong chance that manufacturers will prioritize addressing the hardware issues reported by users. With around 70% of those affected expressing dissatisfaction, it's likely that improvements to joystick design and touch sensor functionality will be incorporated in future iterations or through firmware updates. Experts estimate that by mid-2025, we could see a refined model catering to these concerns, alongside additional accessories like improved skins and grips that do not hinder performance. Given the rising commitment to customer feedback in tech, developers might also provide clearer guidance on device usage, especially regarding safe resting surfaces to mitigate overheating risks.

A Lesson from the Past

The situation mirrors the early days of smartphone touchscreens, where manufacturers struggled with user interface feedback. Just as folks once debated whether to swipe or tap to achieve the best interactions, todayโ€™s Steam Deck community wrestles with joystick and touch sensor usability. Back then, innovations quickly followed as manufacturers adapted to user suggestions, creating a more seamless experience. This history reiterates that public demand for quality and usability can lead to rapid enhancements, suggesting that Steam Deck users may soon enjoy a more polished gaming experience.