Home
/
Gaming news
/
Industry trends
/

Nvidiaโ€™s original customers voice frustrations in 2025

Nvidiaโ€™s Original Customers Voice Frustrations Amid Price Hikes and Product Delays

By

Chloe Kim

May 16, 2025, 10:02 AM

Edited By

Emily Johnson

Updated

May 16, 2025, 01:33 PM

2 minutes of duration

A group of unhappy customers standing together, holding Nvidia products and expressing their dissatisfaction, highlighting feelings of neglect.
popular

A growing number of customers are expressing frustration with Nvidia, driven by skyrocketing GPU prices and product accessibility issues, sparking a heated discussion on various forums. While brand loyalty remains high, concerns over financial strain are leading some to consider alternatives like AMD.

Shifting Sales Metrics

Despite these frustrations, many are still purchasing Nvidia cards. Some believe the GeForce RTX 5090 remains the top option on the market, reflecting a tension between loyalty and dissatisfaction. A forum commenter noted, "If you have money the 5090 is still the best card on the market. Both things can be true at the same time."

Interestingly, Nvidia has chosen a low-key approach for its upcoming GeForce RTX 5060, set to drop on May 19th. Reviewers are raising concerns about the lack of promotional content and potential product issues, with speculation that Nvidia is wary of negative reception following troubling reviews from influential channels like Hardware Unboxed and Linus Tech Tips. The sentiment expressed is clear: "Nvidia seems to have got cold feet trying to slip a product out without fanfare often means a company is worried it will not be well received."

Loyalty Under Pressure

Nvidia's longtime users feel their loyalty is being tested. One commenter remarked, "I lost all respect for Nvidia when EVGA did." Many users are contemplating a move to AMD, citing a desire for competition in the high-end market. They assert that the big players often ignore customer needs when sales remain strong, leading to a lack of genuine engagement with their fans.

"Once my 3080 dies, Iโ€™m getting an AMD. No regrets here," shared another frustrated gamer, reflecting a growing trend in the gaming community.

Quality Control Concerns

Customer backlash isn't just about pricing. There are also concerns regarding quality. Reports of power cables melting in high-end cards and missing components have deepened user frustration. Some have expressed disbelief over Nvidia's failure to address these quality control issues, stating, "Reviewers complain about miserly hardware on the firmโ€™s mid-range cards, such as the 5060."

Key Insights

  • ๐Ÿ”บ Many customers are feeling unsupported due to rising product prices.

  • ๐Ÿ”ท Increasing discussions on switching loyalty to AMD amid frustrations.

  • ๐Ÿ”ถ "The writing was on the wall," noted one user, indicating a shift away from Nvidia after EVGA's GPU retirement.

As Nvidia balances a booming AI sector with dissatisfied gamers, the question looms: Can the company effectively address these concerns and restore customer loyalty, or will competitors continue to gain ground?