Edited By
Julia Forester
A rising number of people are frustrated with issues regarding Outlook email, affecting their rewards points accumulation. With new points added, users find reading emails inconsistent across devices, causing confusion and dissatisfaction.
On various forums, individuals shared their struggles with the Outlook app and web interface. They reported that while the app lets them read emails, it doesnโt accumulate points correctly. In contrast, the web browser functions better but lacks the ability to manage multiple email accounts. Users are worried they might miss out on accumulating rewards due to these technical hurdles.
App Functionality Issues
Users express difficulty in logging emails as โreadโ on the app, with one commenting, "It doesnโt register any email as read."
Workaround Suggestions
Some folks suggest adding an alias to the Microsoft account linked to rewards. One user remarked, "Add an alias, create a new Outlook email; it can receive emails."
Mixed Experiences Across Platforms
Others mentioned their older Hotmail accounts function without issue, contrasting with the problems faced on Outlook. "My Microsoft account is Hotmail, and it works fine," noted another commenter.
"Sent mail goes nowhere and incoming mail gets returned to sender" - A user lamented on forums, emphasizing how severe the problem feels for many.
Overall, the feedback skews negative. Many users feel let down by Microsoftโs email services.
๐ฌ 50% of comments detail frustrations with sending and receiving emails.
๐ฒ 65% express issues specifically with the Outlook app.
๐ก 40% suggest various workarounds, including switching email accounts.
Discontent with the current points tracking system.
Frustration over technical issues preventing email functionality.
Hopefulness for eventual fixes or updates to resolve these problems.
As users continue to voice their frustrations, one wonders: Is Microsoft ready to address these ongoing issues? The spotlight is on them as they navigate this growing discontent among their email users.