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Ps5 crashes at premium section: system software issues

PS5 Crashes Spark Frustration | System Software Glitch at PS Premium

By

Fatima Khan

Apr 21, 2025, 10:57 AM

Edited By

Marcus Chen

Updated

Apr 22, 2025, 03:53 AM

Snappy read

A PlayStation 5 console displaying a crash screen while trying to access the PS Premium section
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A growing number of PS5 owners are experiencing crashes while trying to access the PlayStation Plus Premium section. Many suspect these issues relate to a firmware problem, prompting concerns about the consoleโ€™s overall stability as players wonder if this glitch is widespread.

User Experiences with Crashing

Reports from the past week indicate that gamers are facing crashing and freezing issues. A player recalled their PS5 Pro freezing mid-session, sharing that it displayed a system software error but later recovered. They said, "All my games work and PS Store works, but might crash again."

Interestingly, another user mentioned, "It turned out to be a firmware issue. The console needs stability updates." This echoes sentiments from others encountering connection problems, especially when loading the PS Plus section.

Ongoing Common Issues

  • Crashing and Freezing: Many players report sudden freezes when loading the Plus section.

  • Network Connection Problems: Users frequently receive error messages such as "canโ€™t connect."

  • Temporary Fixes: Some have found that toggling their network connection helps resolve the issues temporarily.

Player Sentiment

The comments section is filled with a mix of frustration and humor. One user noted, "Yayy itโ€™s not just me," highlighting community solidarity. Meanwhile, another quipped, "Wow even your PS5 is boycotting the PS price rise, you go little guy!" These insights reveal collective anxiety about the reliability of PSN, especially following recent price hikes for the Premium service.

Key Insights

โœฆ Many players emphasize the need for stability patches.

โœฆ Reports of connection issues are prevalent among users trying to access PS Plus.

โœฆ "PS5 is trying to get you to boycott PS+ after the price hikes" - A humorous user comment.

As more experiences come to light, players hope for swift responses and solutions from Sony regarding these ongoing issues.