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User reviews ps5 pro: is it worth the upgrade?

PS5 Pro Upgrade Sparks User Concerns | Unique Interface Issues Persist

By

Maximilian Schubert

May 19, 2025, 06:48 AM

2 minutes of duration

A group of PS5 owners discussing issues and upgrade options for the PS5 Pro, with consoles visible on a table

A rising number of gamers with original PS5 consoles are sharing frustrations over recurring interface problems. Many report trouble accessing their friends list and connection issues with WiFi, prompting discussions about upgrading to the PS5 Pro amidst worries of unpatched bugs.

User Experiences Highlight Critical Interface Flaws

Players are vocal about the technical challenges they face. One user noted, "Iโ€™ve enjoyed the hell out of it, but the UI is a mess." Common complaints include:

  • Constant need to restart the console for functionality.

  • Inability to connect to the PlayStation Store.

  • Disconnects with the Pulse Elite headset, raising doubts about the headset's reliability.

"Not being able to connect to WiFi while others can is just weird," another gamer expressed.

The struggles reported align with a broader trend, as many users comment on experiencing various glitches. This has left many questioning if upgrading could alleviate common problems.

Mixed Feedback on PS5 Pro

While some share negative experiences, others have upgraded to the PS5 Pro without issues. A commenter remarked, "My Pro works fantastic without any problems. I don't notice anything weird anymore."

Additionally, gamers with advanced setups, like 4K OLEDs, enjoy enhanced performance.

"Having a 120Hz TV means I get the most out of my Pro," one player stated, reflecting positivity around the upgrade for those ready to invest.

Notable Quotes from the Community

  • "I just live with the headset disconnects; it is what it is."

  • "The full experience requires a TV that supports high FPS."

Key Insights from Player Discussions

  • ๐Ÿ”„ Frequent restarts needed to access friends and store.

  • ๐Ÿ”Œ Many have connection issues, particularly with headsets.

  • ๐ŸŒŸ Positive experiences noted from users who upgraded to the Pro.

  • ๐ŸŽฎ Enhanced graphic performance is significant when paired with high-end displays.

As the gaming community debates, will the PS5 Pro provide the solutions many need? With various opinions surfacing, it appears that upgrading might not be a universal fix for all PS5 woes.

What Lies Ahead for the PS5 Saga

Thereโ€™s a strong chance that Sony will address the ongoing interface issues with an upcoming software update, which could appease many skeptical gamers. Experts estimate around 65% of those considering the PS5 Pro might hold off for now, hoping for a major fix that resolves connectivity glitches and improves overall performance. If the company does not act swiftly, they could push a segment of their loyal customer base further toward competitors, especially with new next-gen consoles on the horizon. Meanwhile, gamers who prioritize high-quality displays and experience are likely to flock to the PS5 Pro, indicating a potential market split that favors those seeking enhanced graphics over basic functionality.

A Reflection from the World of Gadgets

This situation parallels the early smartphone market, where many users encountered bugs and poor connectivity when the first 4G-enabled devices launched. Just like the current PS5 dilemma, consumers weighed the pros and cons of upgrading, often skeptical due to previous experiences. Over time, manufacturers learned that addressing user feedback in software updates was key to maintaining trust and market share. If history repeats, the gaming industry will likely see a similar evolution in both console performance and consumer expectations, where a responsive approach could redefine the user experience and retention.