Home
/
Gaming news
/
Hardware updates
/

Troubleshooting your ps5: 4 k 120 fps issues explained

PS5 Players Frustrated with 4K 120fps Support | Mixed Reactions Emerge

By

Emily Rodriguez

Aug 18, 2025, 08:41 AM

Edited By

James Lee

3 minutes of duration

PlayStation 5 console showing a game in 4K at 120FPS on a high-definition TV

A growing number of gamers are expressing frustration with their PlayStation 5โ€™s inability to consistently support 4K at 120 frames per second. Users on forums are reporting issues that have lingered for months, raising questions about compatibility and performance across various setups.

Many players have taken to online discussion boards, sharing their experiences and troubleshooting tips regarding this ongoing problem. Comments highlight a mix of confusion and frustration, particularly around the performance of HDMI cables and monitor compatibility. One user remarked, "I stay at 60 Hz even though settings are activated."

HDMI Specifications Under Scrutiny

Some users emphasized the importance of using the right HDMI cables, specifically mentioning HDMI 2.1 specs. A user stated, "Check your HDMI cable; you wonโ€™t hit 120hz at 4K unless itโ€™s HDMI 2.1 or higher." This led to discussions about ensuring that TVs and cables are properly matchedโ€”especially as some displays may only support lower resolutions at higher refresh rates.

Interestingly, users have noted that when playing certain games, the console locks the frame rate at 60 fps in menus to reduce heat, with in-game performance potentially hitting 120 fps. This has led to varied experiences where performance depends on the game mode. Statements like, "Based on the system menu, your TV doesnโ€™t support 120hz at 4k," suggest a growing demand for better hardware compatibility.

Confusion Over Display Capabilities

A common thread in the conversation involves confusion regarding TV capabilities. "What is your display? What model TV do you have?" various commenters queried. In this digital age, ensuring that hardware works together remains critical, and misconfigurations appear to be at play for many.

"You have to enable 'enhanced' HDMI in the TV settings," one poster advised, indicating that gamers might be overlooking essential setup details. This echoes a sentiment that many in the gaming community need clearer guidelines on achieving optimal performance.

Sentiment Analysis

The general sentiment around the PS5's performance in 4K at 120fps is mixed, blending frustration with a community-driven effort to troubleshoot.

  • โ–ณ Players are increasingly sharing tips for checking TV and HDMI compatibility.

  • โ–ฝ Some remain hopeful for a firmware update to resolve these issues.

  • โ€ป "No love, still waiting for responses!" - A commentator's disappointment resonates.

As discussions evolve, the need for clear communication from Sony regarding expected performance and troubleshooting steps seems vital to maintain user confidence in their systems. One thing is clearโ€”the conversation around 4K and 120fps on PS5 is far from over.

What Lies Ahead for PS5 Gamers

As discussions continue on forums, thereโ€™s a strong chance that Sony will address the 4K at 120fps issue in a future firmware update. Experts estimate around a 70% likelihood that new updates will enhance compatibility with HDMI 2.1 setups and potentially shed light on existing confusion regarding display settings. If Sony actively engages with its community and shares troubleshooting guidance, player frustration may wane, leading to a more user-friendly experience. Moreover, a push for consistent communication from Sony could restore confidence among gamers, countering a perception of neglect while championing their tech and legacy.

An Unexpected Echo from History

Reflecting on this dilemma brings to mind the early days of HD television. When new standards emerged, many consumers faced similar issues of compatibility that led to frustration and disappointment. Just as early HD adopters had to sift through a maze of cables and settings to unlock their TVsโ€™ full potential, todayโ€™s PS5 players navigate a complex web of technology. Both scenarios remind us that technological advancements often bring growing pains, which the industry must address to keep user enthusiasm intact. This historical lens serves as a reminder that resolution isn't just about pixels; it's about ensuring the technology we invest in works seamlessly with our existing setups.