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How to effectively request a stats reset

Help for Gamers | Stats Reset Sparks Frustration

By

Jamal Clarke

May 2, 2025, 11:15 PM

Edited By

Emma Collins

Snappy read

A person sitting at a computer, looking at a form to request a stats reset, with a thoughtful expression.

A growing number of gamers are grappling with unexpected account resets following recent updates. Issues like data desyncs and partial resets have led many to express their frustration online, prompting discussions around potential solutions.

The Struggle with Stats Resets

Recent comments reveal that this issue isn't limited to one specific platform. One user noted, "Same thing happened to me. Xbox X." This indicates a broader problem affecting players across multiple systems.

Troubleshooting Tips from the Community

Several solutions emerged from the discussion:

  • Restart the Game: A simple restart could refresh the connection and fix the issue.

  • Check Account Sign-in: Ensure that users are correctly signed into their accounts on all platforms.

  • Epic Games Settings: Users are advised to verify connections through Epic Games Account Connections to ensure everything is linked properly.

"If those don't work, contact Psyonix Support," advised one commenter aiming to help.

Another expressed concern, stating, "Iโ€™m so devastated right now." This highlights the emotional toll on players dealing with account issues, particularly after a hard reset.

User Sentiment

Sentiment within the community appears largely negative, centered on confusion and frustration over data loss. Many are anxious, with queries about the reliability of account data after updates. The consistency of this problem may incite more discussions about account management in future updates.

Key Insights

  • ๐Ÿ”น Multiple users report similar issues across different platforms.

  • ๐Ÿ”ธ Common advice includes restarting and checking epic account settings.

  • โญ "Some users suggest contacting support if problems persist."

The ongoing support of the community suggests a reliable network of help, encouraging players to tackle these frustrating issues together.