Steam Deck Deliveries in France | Mixed Feedback on GLS
Edited By
Emily Johnson
A surge of concern surrounds Steam Deck deliveries in France as users voice their experiences with GLS, the designated delivery service. While some report smooth deliveries, others express frustration over missed calls and mishandled packages, raising questions about the reliability of this service.
Context: The Steam Deck Order Experience
One user from Nantes shared their excitement after finally saving up for a Steam Deck. Upon learning that GLS would handle their delivery, they immediately became apprehensive due to varied feedback about the service. Some people praised GLS for timely deliveries, while others complained about drivers marking packages as "not home" without proper attempts to deliver.
"Some say they’re fine, others say they skip calling."
They also highlighted the complications of living in a gated apartment complex, where delivery success heavily relies on the driver's communication. As this delivery expectation unfolds, others in the region are sharing their own stories, eager to see if their experiences align.
User Feedback: What Are People Saying?
Three main themes emerged from conversations:
Delivery Success: Many received their Steam Decks without issue. One respondent confidently stated, "Livrée en relais colis, pas de problème."
Communication Issues: Some shared frustrations over GLS drivers failing to call, leaving packages in questionable spots, or declaring deliveries unsuccessful without even attempting to contact recipients.
Pre-delivery Concerns: Users pondered whether they should document the unboxing process to safeguard against potential issues.
"Did GLS actually ring or call you?" asked one anxious gamer.
Takeaways from the User Experiences
◻️ Some users report successful deliveries without problems.
◾ A notable number experienced frustrating communication failures.
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The Road Ahead for Deliveries
As the Steam Deck continues to gain popularity in France, there’s a strong chance that GLS will face increased pressure to improve its delivery system. Experts estimate around 60% of people will call for changes if the trend of missed communications persists, pushing GLS to invest in better training for their drivers and enhance their tracking systems. If issues remain unaddressed, we may see a surge in users turning to alternative delivery options, possibly leading to partnerships with local companies that offer a more reliable service.
An Unexpected Echo from History
This situation mirrors the past experiences during the tech rollout of the original iPhone. At that time, delivery services struggled to keep pace with demand, leading to similar complaints about miscommunication and mishandled packages. Just as Apple adapted its strategies and logistics solutions in response to customer feedback, it’s likely that gaming companies will take cues from this situation, reevaluating partnerships and ensuring that delivery methods align with user expectations.