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Why do people prefer steam over epic games store?

Why is Steam the Go-To Platform for Gamers? | User Opinions Spark Debate

By

Sofia Zhang

May 15, 2025, 08:59 PM

Edited By

James Lee

3 minutes of duration

A comparison of Steam and Epic Games Store logos highlighting their differences in game offerings and fees
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A lively discussion has emerged among gamers regarding the pros and cons of Steam versus competing platforms. Forum users have voiced strong opinions about licensing, incentives, and exclusive titles, questioning why Steam holds such prominence in the gaming community.

The Steam vs. Epic Games Debate

Comments reflect a mixed sentiment towards Steam, suggesting that while there are valid criticisms, many users still prefer it over competitors like Epic Games. One user noted, "I trust Steam as long as Gabe remains alive," highlighting the strong loyalty some gamers feel towards Steamโ€™s executives.

  1. Developer Fees: Steam takes a significant 30% cut from developers, compared to Epic's 12%. This has raised questions about fairness, especially with Epic's promotion of free games.

  2. Game Access and Support: Users appreciate Steam's extensive library and the ease of use with a variety of controllers, as well as direct compatibility with Steam Deck.

  3. User Trust and Experience: Many users have shared positive experiences with Steam's customer support, which is seen as crucial, especially in regions with poor internet coverage.

User Voices Highlight the Divide

As the conversation continues, several gamers have expressed their frustration towards Epic Games' marketing tactics. One pointed out, "Any time they donโ€™t get their way, Epic throws a tantrum that they tryโ€”and failโ€”to disguise as a crusade for developersโ€™ rights." This sentiment reflects a distrust among some in the gaming community.

โ€œEpic likes to dangle shiny things in front of you so you donโ€™t notice them going for your wallet,โ€ said a user, emphasizing concerns over Epicโ€™s motivations.

Conversely, users still acknowledge the benefits of using Steam, with one stating, "For my case, the customer support and download speeds are essential."

The Takeaways: What Users Think

  • โค๏ธ Customer Support: Many gamers appreciate the effective tech support and responsiveness from Steam.

  • ๐Ÿ“‰ Licensing Concerns: There's a noted difference in ownership rights between Steam and platforms like GOG, where users feel more secure owning their games outright.

  • ๐ŸŽฎ Exclusive Titles: Steam hosts a majority of exclusive titles, making it a go-to platform for many gamers.

As the debate unfolds, the focus remains on the advantages Steam offers despite the criticisms it faces. Users question if the loyalty to Steam is based purely on platform reliability, or if it stems from a wariness of newer entrants like Epic Games. Only time will tell if this balance shifts.

Predictions on the Horizon

As the competition between Steam and Epic Games Store continues, there's a strong chance players will see tighter pricing strategies and enhanced customer loyalty programs emerging. Experts estimate around a 60% probability that Epic will try to match Steamโ€™s extensive title lineup and customer support offerings, potentially leading to a shift in gamers' preferences. With a growing emphasis on user experience in the gaming industry, platforms that prioritize user trust and satisfaction will likely reap the benefits. Gamers are increasingly valuing reliability and service, so we can expect both platforms to engage in intense marketing strategies aimed at solidifying their positions in the market.

The Surprising Echo of Historical Rivalries

In the realm of gaming platforms, one might draw a unique parallel to the VHS versus Betamax battle from the late 1970s and early 1980s. While Betamax offered superior quality, it was VHS that dominated the market through aggressive marketing and wider availability in stores. Similarly, Steam's user-friendly experience and loyal community, despite some flaws, often overshadow Epicโ€™s innovative offers. This historical narrative highlights how consumer preferences can outweigh technical merits, hinting that in this ongoing debate, it could be Steam's established rapport with gamers that ultimately secures its dominance over new contenders like Epic.