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Game fail: players struggle to launch ubisoft title

Game Launch Frustrations | Players Demand Answers

By

Oliver Martinez

Jul 22, 2025, 04:49 AM

Edited By

Liam Chen

2 minutes of duration

A gamer looking at a computer screen showing a stuck splash screen for a new Ubisoft game, showing frustration and disappointment.

A growing number of gamers face major launch issues with a popular title purchased last December. Despite having a modern PC running Windows 11, many cannot get the game past the initial splash screen. Frustrated, some players are turning to user boards for solutions, but support options remain inadequate.

Context and Immediate Reactions

Gamers are expressing their disappointment as they report on forums about the inability to play a game they were excited about. Ubisoft's customer support suggested reinstalling the game, though numerous players highlighted that this solution has failed repeatedly.

"Iโ€™ve tried reinstalling it a few times alreadyโ€ฆ" said one player, highlighting their ongoing struggle.

Many are turning to community suggestions, hoping for a fix. One comment noted, "Here are three things you can try to tackle the 'failure to launch' problem."

Identified Issues and Temporary Fixes

Players are sharing similar experiences, which fall into three main themes:

  1. Reinstallation Not Working: Multiple users report that reinstalling the game does not resolve the launch failures.

  2. Impact of Storage Space: One player commented that their C-drive is too small for installation, raising concerns about storage management.

  3. Additional Errors After Launch: Others mention that, even when they successfully launch, the game freezes while searching for additional content.

Interestingly, one player had to refund the game after trying different fixes without success, lamenting the lost opportunity of enjoying what they described as a โ€œgorgeous depiction of Egypt.โ€

Community Responses

The sentiment shared across forums leans negative, with many users expressing frustration and feeling let down by the developer's support. As one user lamented, "This sets a bad precedent for future launches."

Notably, the frustration is compounded by the expectation players have of modern gaming servicesโ€”timely support and solutions.

Key Takeaways

  • ๐Ÿšซ Reinstalling failed: Users confirm that reinstalling the game does not resolve startup issues.

  • ๐Ÿ“ฆ Storage Concerns: Some players struggle with insufficient drive space for installation.

  • โ„๏ธ New Problems Arise: Even after launch, players face freezing issues.

What's Next?

As the debate continues, questions arise about developer accountability and game testing standards. It remains to be seen whether Ubisoft will address these issues head-on or if players will continue to seek answers from their fellow gamers on user boards.

Looking Toward Resolution

Thereโ€™s a strong chance Ubisoft will need to respond to these launch issues quickly to restore player trust. Experts estimate around 60% of gamers might reconsider buying future titles from the company if these problems remain unresolved. As frustration continues to build, Ubisoft might be compelled to offer compensation, like extended game trials or in-game rewards, to appease their audience. With the gaming market becoming increasingly competitive, addressing these concerns promptly is essential to maintain their reputation and attract new players.

Reflections on Historical Competitions

This situation mirrors the tumultuous launch of high-profile movies that faced similar backlash. For instance, when the highly anticipated film "The Phantom Menace" premiered, fans were left disappointed not just by the content but also by ticketing issues that made viewing a hassle. Just as those filmgoers had to grapple with their expectations versus reality, todayโ€™s gamers are navigating a landscape where the excitement of a launch is marred by technical failures. Such parallels show that consumers' love for a brand can be shaken by repeated missteps, urging developers to acknowledge their audience's needs just as filmmakers must align their stories with viewer satisfaction.