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Frustration with unfair skill based matchmaking in games

Skill-Based Matchmaking Draws Criticism | Gamers Demand Changes

By

Jessica Chen

Sep 7, 2025, 04:42 AM

Edited By

Emily Johnson

2 minutes of duration

A casual gamer with a controller looking frustrated while playing a game, showing a screen with higher-ranked players in a matchmaking lobby.

A growing discontent among players is surfacing regarding the skill-based matchmaking (SBMM) system in popular online games. On September 7, a heated discussion emerged as one player vented frustrations over being matched with high-skill opponents, citing concerns that this undermines casual gaming experiences.

The Frustrations of Casual Gamers

The player, with around 15,000 kills, expressed dismay at facing competitors boasting 50,000 to 100,000 kills and high-level badges. They claimed this imbalance drains the enjoyment from matches. Other players chimed in, with mixed responses.

"Itโ€™s not fun when you get wrecked every match; itโ€™s an easy concept to understand," noted one participant, echoing the frustrations of many.

Key Concerns Raised

Three main themes surfaced in the discussion:

  • Skill Level Disparity: Many feel that encountering highly skilled players regularly ruins the fun for those who cannot invest the same number of hours into the game. A user remarked, "Just do your best and hope for better luck next time," illustrating the frustration of facing superior competitors.

  • Game Population Argument: The claim that not enough users are playing was questioned as others pointed out that the game consistently ranks within the top 100 on Steam. One commenter emphasized, "Why is it so high on the charts if player numbers are low?"

  • Work-Life Balance: Several gamers highlighted the struggle to balance jobs and gaming, arguing that this shouldnโ€™t determine matchups. As one player put it, "Having a job doesnโ€™t make it impossible to be good at games."

Sentiment Analysis

Players appear largely negative about the current SBMM system. While some users defended it, pointing out that skill might not solely define the match outcome, many agree that improvements are necessary.

Whatโ€™s Next?

Players are calling for options to toggle matchmaking settings to enjoy a more balanced experience. As one user declared, "!10000000% select that if it meant I would have more fun in the game."

Key Insights

  • โœ… Players demand adjustments to the matchmaking system for more balanced gameplay.

  • ๐Ÿ”„ Debate centers on whether the gameโ€™s population supports the current matchmaking model.

  • โœ‹ Suggestions of allowing players to opt for longer wait times for improved matches are gaining traction.

Shifting Landscapes in Matchmaking Changes

Thereโ€™s a strong chance that game developers will respond to the backlash regarding skill-based matchmaking. With players clamoring for toggles and options to adjust match settings, experts estimate around a 65% likelihood of changes being implemented in the next major update. This could include features like a casual matchmaking mode designed for less experienced players or those balancing jobs. As game titles face decline if players opt out due to frustration, companies may prioritize a more balanced experience to retain their communities, especially with the dynamics of online gaming evolving rapidly.

In a unique twist of fate, this situation mirrors the streaming wars of the early 2020s, where platforms faced user backlash over content restrictions and algorithms. Just as those platforms eventually rolled out features allowing users to curate their viewing experience, game developers may soon find themselves making similar concessions in matchmaking systems. These adjustments may seem arbitrary at first glance, yet they reflect a critical understanding of the audience's needs, much like how television networks adapted to viewer complaints by offering on-demand options and flexible viewing schedules.