User Complaints Surge | Service Problems Worsen for App and Browser
A growing number of users report ongoing issues with the app and browser services, voicing frustration in forums. Problems such as lag, missing functionalities, and inconsistent service quality are seriously impacting gaming experiences.
Current Situation: Service Problems Persist
Many users still struggle with the browser version, echoing concerns about the missing play button. One player noted, "Same issue from yesterday a play button isn't even showing via the browser version and the app loads like crap." This reflects a widespread problem, not just isolated cases. Reports confirm that many can see only a buy button, leaving them uncertain about their gaming memberships.
Microsoft’s status page claims all systems are operational, yet community sentiment remains sharply negative. Another user remarked, "Apparently yes, Microsoft seems to be getting worse every day in its services."
Escalating User Feedback
Play Button Issues
The absence of a working play button continues to frustrate many. Users report a constant struggle with functionality, further illustrated by one comment:
"I can log in to Fortnite but only have 1 hour, I have ultimate."
Remote Play Troubles
Reports indicate multiple failures in remote play functionality. One user stated, "My subscription is not loaded, the play button is bugged, and even remote play is down."
Mixed Service Experiences
Some players experience inconsistent service quality. A gamer noted, "I was playing FIFA a few hours ago and there was no problem. Now it’s like, why is Microsoft like this?"
A gamer shared their frustration with remote play, stating, "Since they removed the feature from the app, it’s performing like absolute dog sh*t. It’s so slow and laggy it’s unplayable."
Highlights from the Community
△ Complaints are on the rise, highlighting performance drops and ongoing play button issues.
▽ Negative sentiment is prevalent among users regarding service quality.
※ "Too many requests" errors are increasingly common, as one frustrated gamer expressed.
Curiously, with a significant portion still expressing dissatisfaction, it raises the question: when will these steadfast complaints be addressed?
Key Insights
Frequent issues with the play button frustrate users.
Remote play is increasingly unreliable, with many users calling for fixes.
User experiences vary, but the overall trend points to declining service quality.