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Troubleshooting webtoon ps plus claim issues: what to do

Troubleshooting Webtoon PS Plus Claim Issues | Users Face Technical Snags

By

Emily Thompson

May 3, 2025, 05:31 PM

Updated

May 4, 2025, 10:40 PM

2 minutes of duration

A person looking at a Webtoon reward claim screen with a puzzled expression, seeking help on a laptop.
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A growing number of people are struggling to claim the two-week PS Plus trial from Webtoon, leading to rising frustration online. Reports emerged that readers who completed the necessary seven episodes are facing obstacles while trying to activate their subscription.

Whatโ€™s Causing the Friction?

Many remain perplexed about why pressing the claim button leads back to the prompt to read the episodes again. Commenters expressed confusion, saying, "Once I press it, it just brings me to the page telling me to read 7 episodes. What do I do?" This technical glitch is impacting the experience of many users.

Confusion Surrounding the Process

  1. Eligibility Limitations

    Several users pointed out that the trial is only open to U.S. residents. One user remarked, "Are you in the US? Itโ€™s only available in the US, apparently you'll be emailed a code." This has left international readers feeling excluded.

  2. Trial Navigation Issues

    New advice suggests navigating the trial more carefully to succeed. "Once you pick one of the three series and scroll slowly to the bottom of the episodes, a punch-card confirmation shows up for credit," shared a knowledgeable commenter. Many are still confused about how to convert their existing balances to premium content.

  3. Code Usage Questions

    Multiple users raised concerns over whether they can stack codes across different accounts. One asked, "Can you do it more than once on different accounts and stack the codes?" Those already signed up are reporting they can't find the PS Plus promotion anywhere on the app.

User Sentiment

The sentiment appears generally negative as many worry about the technical issues governing their ability to access the trial smoothly. Quote from a frustrated user highlights this frustration:

"This is frustrating for new readers trying to get into Webtoon!"

Key Takeaways

  • ๐Ÿ”‘ Only U.S. residents are eligible for this trial offer.

  • ๐Ÿšง Users report various technical difficulties when trying to claim the subscription.

  • ๐Ÿ“„ Claims should lead to an email confirmation upon successfully navigating the episodes.

With these ongoing issues, can Webtoon resolve them swiftly? Users are watching closely for any updates as they navigate the process.