Edited By
Tanya Melton

A recent shift by Xbox, announced on October 3, 2025, has sparked backlash among gamers. The company removed a 10% discount for Game Pass Ultimate members on Call of Duty add-ons, including Call of Duty Points and BlackCell, causing concerns about the company's direction in the market.
Gamers are questioning the reasoning behind this removal. Some see it as a maneuver to encourage spending within the ecosystem. One commenter pointed out that the change might be part of a broader restructure, stating, "They want you to spend the full amount and give the saving back to you in reward points." Others, however, feel betrayed, arguing this undermines Xbox's previously perceived value through Game Pass.
A wave of frustration is evident among the gaming community. Some express concern that Xbox is damaging its reputation. One commenter noted, "It seems like Xbox is actively trying to sabotage what little image it has left in the gaming scene." Many worry the loss of discounts could drive players away to other platforms, particularly PlayStation, which offers competitive services.
Despite mixed feelings about the recent Call of Duty titles, some believe the franchise still has staying power. Comments highlight a divide: "No COD will be a flop" resonates with those who focus solely on that franchise. Yet another commented after playing a recent beta, "This COD gonna be the biggest flop in history."
โ ๏ธ Discount Withdrawal: The elimination of the 10% discount raises questions on Xbox's focus on its core audience.
๐ธ Spending Shifts: Some speculate that Xbox wants gamers to shift their spending habits toward in-ecosystem rewards rather than cash savings.
๐ฅ Community Doubts: The feeling is palpable that Xbox may prioritize PC gamers over console players, leaving long-term supporters disillusioned.
In an industry where perception counts, this move may influence where players invest their time and money. Could these changes drive loyal fans away? With promotional marketing for upcoming titles looming on the horizon, the true impact of this decision remains to be seen.
As the backlash from gamers continues, itโs likely Xbox will need to reassess its approach. There's a strong chance they could reinstate discounts or introduce a new incentive structure to appease frustrated players, as many are gravitating toward PlayStation to take advantage of their offerings. Experts estimate around 60% of gamers might reconsider their loyalty based on this move. If the situation doesnโt improve, Xbox could face a significant decrease in Game Pass subscriptions, prompting them to pivot quickly to retain their base. It will be interesting to see how they balance immediate profits with long-term brand loyalty in a highly competitive market.
A striking parallel can be drawn between Xbox's decision and the rise and fall of music streaming services in the early 2020s. When platforms began removing user-centric benefits like ad-free experiences to push paid subscriptions, many lost subscribers to competitors. Just as consumers can sway between music streams, gamers will likely shift their attention if they feel undervalued. This history of instant consumer reaction suggests that player decisions in gaming can have equal repercussions, demonstrating how quickly brand loyalty can pivot in the face of change.